By using the website or submitting an order, the customer agrees to these terms together with the Privacy Policy and Delivery and Returns Policy.

Customers who do not agree with these terms should not place an order through the website.

The website may be used only for lawful browsing, shopping, inquiry, and customer support purposes.

• Do not attempt to bypass website security.
• Do not submit false, misleading, or fraudulent orders.
• Do not interfere with the website or its users.
• Do not copy or reuse protected content without permission.
• Do not use automated systems to abuse checkout or stock availability.

GEDO'S FARM aims to present product names, descriptions, photographs, sizes, availability, and prices accurately.

Natural products and packaging may have reasonable differences in appearance, colour, texture, label placement, harvest, or production batch without changing the fundamental nature of the ordered product.

Prices are displayed in Egyptian pounds unless stated otherwise. Delivery charges are calculated separately according to the selected delivery zone.

Prices and availability may change before an order is submitted. A submitted order will use the totals recorded at checkout unless an obvious system or pricing error requires correction.

Customers must provide accurate and complete information during checkout, including a valid telephone number and deliverable address.

Submitting checkout creates an order request and order number. GEDO'S FARM may contact the customer to confirm information, availability, quantities, address details, or delivery arrangements.

GEDO'S FARM may be unable to accept or fulfil an order where:

• A product or quantity is unavailable.
• The delivery area is unsupported.
• Contact or address information cannot be verified.
• A pricing, technical, or stock error occurred.
• The order appears fraudulent or abusive.
• Unexpected circumstances prevent reasonable fulfilment.

Current website orders use Cash on Delivery. Customers are responsible for paying the confirmed order total when delivery is completed.

Additional payment methods may be introduced later and may be subject to separate provider terms.

Delivery availability, charges, estimates, customer responsibilities, unsuccessful delivery, and damaged products are described in the Delivery and Returns Policy.

Cancellation, exchange, return, refund, and replacement requests are reviewed according to the product condition, order status, reason for the request, food-safety considerations, and applicable law.

• Review product information before ordering.
• Provide accurate checkout information.
• Store and use products according to their packaging.
• Check ingredients where allergies or sensitivities exist.
• Keep the order number for customer support.
• Report damaged or incorrect products promptly.

The GEDO'S FARM name, visual identity, website design, photography, product descriptions, graphics, and original content may be protected by intellectual property rights.

Website content may not be copied, republished, sold, or commercially reused without appropriate permission.

The website may occasionally be interrupted for maintenance, updates, technical issues, security, or circumstances outside reasonable control.

GEDO'S FARM does not guarantee that every feature will remain continuously available or error-free.

Nothing in these terms excludes rights or responsibilities that cannot legally be excluded.

To the extent permitted by applicable law, GEDO'S FARM is not responsible for indirect losses resulting from misuse of products, incorrect customer information, unauthorised website activity, or events outside reasonable control.

These terms are intended to operate under the laws applicable in the Arab Republic of Egypt.

Any mandatory consumer rights remain unaffected by wording in these terms.

These terms may be updated when products, ordering methods, payment methods, operations, or legal requirements change.

Questions about these terms may be submitted through the Contact page.